It is an operational department in a hotel, which is responsible for cleanliness, maintenance, aesthetic upkeep of rooms, public areas, back areas and the surroundings. Housekeepers handle light cleaning needed for the upkeep of homes as well as commercial buildings, such as offices, hotels, and hospitals. Typically they'll replace bedding, clean rooms, halls and bathrooms, vacuum, sweep, mop, replace toiletries and make beds.
In hotels, the housekeeping division is often referred to as the 'face of an accommodation'. This is because the quality of room service and various other hotel facilities are their responsibility. Additionally, they also directly interact with guests, for example, when cleaning rooms.
Career Opportunities :
Here is the list of the materials you will receive in the Housekeeping study program :
NO | KODE UNIT | JUDUL UNIT |
1 | I.55HDR00.149.2 | Melakukan Kerjasama Dengan Kolega dan Pelanggan |
2 | I.55HDR00.150.2 | Melakukan Kerja Dalam Lingkungan Sosial yang Beragam |
3 | I.55HDR00.151.2 | Mengikuti Prosedur Kesehatan, Keselamatan dan Keamanan di Tempat Kerja |
4 | I.55HDR00.152.2 | Mengembangkan Pengetahuan tentang Industri Perhotelan |
5 | I.55HDR00.154.2 | Mempromosikan Produk dan Jasa Kepada Pelanggan |
6 | I.55HDR00.155.2 | Menangani Situasi Konflik |
7 | I.55HDR00.163.2 | Menyediakan Pertolongan Pertama |
8 | I.55HDR00.164.2 | Melaksanakan Prosedur Administrasi |
9 | I.55HDR00.217.2 | Berkomunikasi Secara Lisan Dalam Bahasa Inggris pada Tingkat Operasional Dasar |
10 | I.55HDR00.218.2 | Melakukan Tugas Perlindungan Anak yang Relevan dengan Industri Pariwisata |
11 | I.55HDR00.006.2 | Melakukan Komunikasi Melalui Telepon |
12 | I.55HDR00.010.2 | Menyediakan Layanan Housekeeping untuk Tamu |
13 | I.55HDR00.011.2 | Membersihkan Lokasi/Area dan Peralatan |
14 | I.55HDR00.012.2 | Menyiapkan Kamar untuk Tamu |
15 | I.55HDR00.013.2 | Menangani Linen dan Pakaian Tamu |
16 | I.55HDR00.162.2 | Membersihkan Tempat dan Peralatan Kerja |
17 | I.55HDR00.168.2 | Menerima dan Menyimpan Barang |
18 | I.55HDR00.209.2 | Menangani Keluhan |
19 | I.55HDR00.153.2 | Memperbaharui Pengetahuan Lokal |
20 | I.55HDR00.161.2 | Mengikuti prosedur kebersihan di tempat kerja |
21 | I.55HDR00.187.2 | Membangun Tempat Kerja yang Aman |
22 | I.55HDR00.208.2 | Menggunakan Bahasa Lisan untuk Negosiasi Pertukaran Informasi yang Kompleks Dalam Jenis Konteks Hotel dan Restoran |
23 | I.55HDR00.211.2 | Membaca Instruksi dan Diagram Dalam Konteks yang Berkaitan |
24 | I.55HDR00.212.2 | Membaca Teks Informasi |
TOTAL : 24 UNIT |
LPK Glory International Cruise Knowledge is a job training institution in the hotel and cruise ship sector which was founded by practitioners and academics who are experienced in the tourism, hotel and cruise ship sector. Established in 2015 and is under the auspices of the Ganesh Aksara Wiguna Foundation.
Study Program
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